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Business Maintenance Plans
// Choosing a Managed Service Provider a.k.a. Business Maintenance Plan
The Benson Business Maintenance Plan
Allow the seasoned team at Benson Communications to guide you in selecting the ideal Business Maintenance Plan tailored for your company. Once on board, our skilled technicians will manage all aspects of your computer maintenance, ensuring that you can focus on your core business activities with the assurance that your systems are expertly cared for. Additionally, this means you’ll have the peace of mind that comes from knowing your IT infrastructure is in capable hands, now and in the future.
Experience
Experience matters when it comes to your technology.
Quick Support
We are local, easy to find and ready to help.
Professional
We manage IT with skill and knowledge.
Proactive
Being proactive means keeping you and your data safe.
// MSP, BMP, IT Dept
What is a Business Maintenance Plan?
Simply put, a Benson Business Maintenance Plan is synonymous with comprehensive IT care. Similar plans can be referred to as a managed service provider plans or managed IT services. It’s a pledge from us to be your IT department, offering everything from advice and setup to management, maintenance, and repair of the IT systems your business relies on. With Benson, you gain a partner that helps navigate the technological shifts, ensuring your operations remain secure, efficient, and profitable.
// Tailored IT Support for Every Business
Choose Your Business Maintenance Plan
No matter the size or scope of your operation, our Business Maintenance Plan is crafted to meet your needs. Whether you prefer an all-encompassing service or a select mix of specialized assistance, we deliver. Each plan includes essential in-store computer repair, remote support, and on-site attention, all scalable to the size and demand of your business.
// Here for You
Your IT, Managed with Precision
Moreover, with our Business Maintenance Plan, add any device to your network with ease and confidence. Our expert technicians are dedicated to providing proactive care, from routine maintenance to emergency repairs, all for a predictable monthly fee. Consequently, you can channel your focus on growing your business, knowing your IT is in expert hands.
Business Economy Maintenance Plan
Incidental Fee: $50
Priority Level 3
Your support needs are prioritized over residential customers.
One of our technicians will travel to your location to provide on-site support.
Our technicians utilize screen connect software to remotely access and troubleshoot the device that requires support, reducing downtime and resolving issues without the need for on-site visits or dropping your computer off with us.
Bring your computer to our shop, and our skilled technicians will perform a thorough clean-up, update, and optimization to ensure that your system is running at peak performance.
Bring your computer to our shop, and our technicians will diagnose any issues and perform necessary repairs. Please note any replacement parts needed will be billed separately.
In the event that hardware replacement is required for your computer, we offer discounted prices for the necessary parts.
If you’re in the market for new computer or network equipment, we’re here to help you determine your needs and provide our discounted pricing.
If you have a question for our technicians, we’re here to help. Additionally, we provide individual quotes for any IT infrastructure projects you may require.
Our technicians can work with you to develop a plan to keep your data safely stored as a back up.
Our services include providing security and protection to your devices.
Our technicians will support you with all of your Microsoft Office needs.
Computers, laptops, tablets, phone systems, printers and more can be added to your maintenance plan.
The Business Economy Maintenance Package is our most economical package. It has a low, scalable monthly fee and a very reasonable incidental fee. With this package we become your IT department and your support needs are prioritized over residential customers. This is the perfect package for small businesses with basic technology needs.
Business Basic Maintenance Plan
Incidental Fee: $25
Priority Level 2
Your support needs are prioritized over residential customers and Economy business customers.
One of our technicians will travel to your location to provide on-site support.
Our technicians utilize screen connect software to remotely access and troubleshoot the device that requires support, reducing downtime and resolving issues without the need for on-site visits or dropping your computer off with us.
Bring your computer to our shop, and our skilled technicians will perform a thorough clean-up, update, and optimization to ensure that your system is running at peak performance.
Bring your computer to our shop, and our technicians will diagnose any issues and perform necessary repairs. Please note any replacement parts needed will be billed separately.
In the event that hardware replacement is required for your computer, we offer discounted prices for the necessary parts.
If you’re in the market for new computer or network equipment, we’re here to help you determine your needs and provide our discounted pricing.
If you have a question for our technicians, we’re here to help. Additionally, we provide individual quotes for any IT infrastructure projects you may require.
Our technicians can work with you to develop a plan to keep your data safely stored as a back up.
Our services include providing security and protection to your devices.
Our technicians will support you with all of your Microsoft Office needs.
Computers, laptops, tablets, phone systems, printers and more can be added to your maintenance plan.
The Business Basic Maintenance Package gives a scalable monthly fee and a low incidental fee. It includes everything that the Business Economy Maintenance Package includes, but this package includes a priority level of two, in other words, with this package your support needs are prioritized over residential customers and Business Economy Customers. This is a great option for small and medium sized businesses because Benson becomes their IT department, and we make their technology work for them.
Business Pro Maintenance Plan
No Incidental Fee
Priority Level 1
Your support needs are top priority.
With this package, you receive two on-site support visits per month, where a dedicated technician will travel to your location to provide support.
This fee is only applicable to any extra on-site visits required in a month beyond the two provided in this package.
Our technicians utilize screen connect software to remotely access and troubleshoot the device that requires support, reducing downtime and resolving issues without the need for on-site visits or dropping your computer off with us.
Bring your computer to our shop, and our skilled technicians will perform a thorough clean-up, update, and optimization to ensure that your system is running at peak performance.
Bring your computer to our shop, and our technicians will diagnose any issues and perform necessary repairs. Please note any replacement parts needed will be billed separately.
If your operating system ever needs to be reinstalled, we will take care of it.
In the event that hardware replacement is required for your computer, we offer discounted prices for the necessary parts.
If you’re in the market for new computer or network equipment, we’re here to help you determine your needs and provide our discounted pricing.
Your account and equipment will be supported by dedicated technicians who are familiar with your system and committed to keeping it running smoothly.
If you have a question for one of our dedicated technicians, we’re here to help. Additionally, we provide individual quotes for any IT infrastructure projects you may require.
Our technicians can work with you to develop a plan to keep your data safely stored as a back up.
Our services include ensuring the security and protection of your network, cloud, and end-user devices.
Our technicians will support you with all of your Microsoft Office needs.
Benson technicians will provide the maintenance required to keep your server(s) operating at optimal performance levels.
We’ll help you navigate this affordable, accessible and flexible option for hosting.
Technology changes quickly and when you find yourself with equipment that you no longer need we will be there to help you dispose of it safely.
Computers, laptops, tablets, phone systems, printers and more can be added to your maintenance plan.
Let us monitor your server, handle permissions, install software and maintain your server or servers so you don’t have to.
The Business Pro Maintenance Package includes everything that the Business Basic Maintenance Package includes, has a scalable monthly fee and no incidental fee. With this package you are priority level one and your support needs are our top priority. Additionally, you will also receive reinstallations of operating systems, discounted pricing on networking equipment, equipment disposal and networking monitoring and management. If your business has a server, multiple servers or is looking for a more inclusive package then this is the plan for you.
- A remote or onsite session is considered two hours or less.
- No specialty software is included in coverage.
// Beyond the Business Maitenance Plan
Additional Benson Services
Remote Data Backup – Emergency data backup of images and documents up to 1TB!
Avast Managed Cloud Version – We are proud to offer Avast Antivirus to our customers. As a leading provider of cybersecurity solutions, Avast has a reputation for delivering reliable and effective protection against viruses, malware, and other online threats.
Renew My Domain – Don’t stress about possibly losing your domain, let us make sure it is always renewed on time.
Domain Hosting – Keep everything in one place by hosting your domain with our Benson DNS Hosting Service.
Business Managed Switch or 5 port Switch – This will allow us and you to manage, configure and monitor your network. It will also provide greater control over how data travels over your network and who can access the data.
Benson Managed Router – Routers connect devices and are necessary for most business setups.
Basic Network Rack – This includes the rack and simple installation.
Advance Network Rack – This includes the rack and advanced installation.
Managed Wi-Fi Cluster Disc/Installation – Enjoy seamless internet for you and your employees.
VOIP– We proudly suggest Indiana Telephone Network for VOIP and Business Phone Systems
Benson Also Offers
// Drop us a line! We are here to answer your questions.