In a digital-first world, even a few minutes of downtime can cost your business dearly. Whether it’s a server crash, internet failure, or a lagging application, the consequences can ripple across productivity, sales, and customer trust. Many companies still operate reactively—waiting for something to break before fixing it. But in today’s fast-paced, tech-dependent environment, reactive […]
When most business owners think of cybersecurity, their minds jump to antivirus software, firewalls, and phishing emails. But a more insidious danger often goes unnoticed: firmware attacks. Firmware—the low-level software embedded in devices like routers, printers, and motherboards—is a prime target for cybercriminals. Unlike traditional malware that can be removed with antivirus tools, firmware attacks […]
When people think of “downtime,” they often picture a simple inconvenience—an email that won’t send or a website that loads slowly. But in reality, IT downtime can be catastrophic, costing businesses thousands (or even millions) in lost productivity, missed opportunities, and reputational damage. What Causes IT Downtime? Downtime isn’t always caused by major disasters. More […]
Cybersecurity threats evolve daily, but ransomware continues to dominate the headlines—and for good reason. These attacks are no longer limited to massive corporations; small and medium-sized businesses are increasingly becoming targets due to weaker defenses and valuable data. At Benson Communications, we’ve seen firsthand how devastating ransomware can be—and more importantly, how preventable its worst […]
When you think about tech issues that hold your business back, cybersecurity and hardware failures probably top the list. But there’s one silent killer of productivity that often gets ignored: a slow or unreliable network. Whether it’s dropped Zoom calls, sluggish file transfers, or frustrated employees waiting for cloud apps to load, slow networks are […]
In today’s threat landscape, hackers don’t need to break in—they just log in. That’s why Multi-Factor Authentication (MFA) has moved from “nice to have” to absolutely essential. Whether you’re running a small business or managing a larger organization, relying on just a password is no longer enough. What Is MFA? MFA adds a layer of […]
When your technology goes down, it doesn’t just cause inconvenience—it costs money, productivity, and sometimes, your reputation. Whether it’s due to a power outage, server crash, ransomware attack, or software failure, downtime can cripple small and medium-sized businesses. According to recent industry reports, the average cost of IT downtime is $5,600 per minute for larger […]
Cyber threats aren’t just targeting the big guys. Today’s cybercriminals are increasingly going after small and medium-sized businesses, knowing that many of them lack formal security strategies or dedicated IT teams. That’s why having a Cybersecurity Incident Response Plan (CIRP) is no longer optional—it’s a business essential. So, what exactly is an Incident Response Plan, […]
Cyber threats today are more sophisticated than ever. Many small and mid-sized businesses make the mistake of thinking a single antivirus product is enough to keep their systems safe. Unfortunately, that’s no longer the case. What Is Endpoint Protection? Endpoint protection refers to tools designed to protect individual devices—like desktops, laptops, or mobile phones—on your […]
When most business owners think about cybersecurity threats, they picture hackers, phishing emails, or ransomware attacks. But there’s a threat far closer to home—and often overlooked: Shadow IT. What Is Shadow IT? Shadow IT refers to any tech, software, or cloud-based services used by employees without the knowledge or approval of your IT department. Think […]