Business IT Support FAQ

Welcome to the Business IT Support FAQ section of Benson Communications. Here, we address the most common questions about our business IT support services. Whether you need help with network setup, cybersecurity, or ongoing tech support, we’re here to ensure your business runs smoothly and securely.

I see that Benson Communications is a Managed Services Provider, what is a managed services provider?

A managed services provider (MSP) is a company that provides various IT services to its clients. These services include network management, security, data backup and recovery, software updates, and more. An MSP acts as a client's IT department, taking care of routine IT tasks and freeing up the client's internal resources. To learn more about Benson’s services visit our Business Maintenance Program page.

What is the process for designing a website and how long does it take?

The process for designing a website typically involves several stages including research, design, development and testing. The length of time it takes can vary but a simple website can take 4 to 8 weeks, while a complex website can take several months to complete. The time frame is dependent on the size and complexity of the website, and the communication and decision-making between the client and design team.

How does working with Benson Communications benefit my business?

Working with Benson Communications can benefit a business in several ways. We can provide cost savings by reducing the need for in-house IT staff and by taking care of routine IT tasks more efficiently. We can also provide expertise and experience that a business may not have in-house, leading to improved network performance and security. In addition, your business will benefit because we pride ourselves on being able to help our clients stay up to date with technology, ensuring that they are using the latest and most effective tools and services.

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Our Support Team
Is Here To Give You

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We will resolve technical issues such as software bugs, network problems, and hardware failures as well as provide trouble shooting assistance and give guidance on best technical practices.

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Technical Support

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We are here for our customers by email, phone, in our office or yours and we always aim to provide the highest level of customer satisfaction.

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Customer Service

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Our customers quickly learn that they no longer have to worry about their technical issues because they have a partner in Benson Communications that is there to provide support, maintenance, and advice.

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Have Any Questions?

Address:

contact@bensoncom.com

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