For over 20 years Benson has given individuals and businesses peace of mind by caring for their technology needs. Contact us today and let us make your technology work for you.

Address:

101 E. Main St., Suite B101 Syracuse, IN 46567

contact@bensoncom.com

574-528-6118

FAQ Personal

Residential IT Support FAQ

Welcome to the Residential IT Support FAQ section of Benson Communications. Here, we answer your most common questions about our residential IT support services. This page is here to provide the information you need to understand how Benson can work with you to keep your technology up and running.

What should you expect when you bring in your computer?

You should expect that your system and data will be treated with ultimate confidentiality.

You should also expect to learn about our Residential Computer Maintenance Program (RCMP) and how it can keep you safe from large one time repair expenses. 

How long will it take for your computer to be repaired?

Some computers are in and out within a couple of hours, others take several days to complete. The biggest hurdle in computer repair is whether or not proprietary replacement hardware will have to be ordered to fix your PC. We try hard to make sure we have standard replacement parts in shop for your convenience, but there are times when we will have to order parts and then wait for their arrival.

What types of computer issues can Benson Communications repair?

Benson Communications can handle a wide range of computer issues, from software problems like viruses and slow performance to hardware failures such as broken screens, faulty hard drives, and power supply issues. Our experienced technicians are equipped to diagnose and repair almost any problem, ensuring your computer runs smoothly again. Whether your issue is minor or complex, we have the expertise to help.

How much will it cost to get your computer fixed?

Benson Communications is proud to offer our Residential Computer Maintenance Program. Pay a small monthly fee and enjoy peace of mind that your computer will be taken care of whenever it has an issue. Check out the details on our Residential Computer Maintenance Page.

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Our Support Team
Is Here To Give You

01

Customer Service

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Technical Support

Technical Support
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We are here for our customers by email, phone, in our office or yours and we always aim to provide the highest level of customer satisfaction.

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Customer Service

Customer Service
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Our customers quickly learn that they no longer have to worry about their technical issues because they have a partner in Benson Communications that is there to provide support, maintenance, and advice.

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Peace of Mind

Peace of Mind
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