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About Us
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About Benson Communications
Local Tech Solutions for Businesses in Northern Indiana
Benson Communications is a local tech firm operating from Syracuse, Indiana, offering managed IT services, cyber security, networking, data backup, cloud computing, business communications, and tech support to businesses and organizations across Northern Indiana.
For over two decades now, Benson Communications has worked with businesses to enable the effective use of technology and minimize downtime, secure important data, enhance the stability of networks, and make tech management easier. We believe that the tech solutions businesses utilize should not be an added burden to running your business.
Our Story
Benson Communications has been servicing its customers since February 2000 with one simple vision: To offer reliable technology solutions with personal and localized customer support.
There have been many changes in the world of technology since those days. While businesses relied on individual computers and servers, today they rely on cloud applications, Microsoft 365, working remotely, cybersecurity, network management, VoIP communication, backups, and constant connectivity. At Benson Communications, we have been evolving with technology as well.
Today, we assist our business customers not only with regular technology solutions but with bigger technology-related decisions which might be critical for the future development of their business.
And our vision is the same – to understand our clients’ needs, suggest solutions and reliable support.
What We Do
Benson Communications offers a wide variety of technology solutions for businesses located in Northern Indiana.
Managed IT Services
Managed IT services assist organizations in ensuring that their computers, networks, servers, security systems, and technology are properly managed.
Managed IT ensures that many issues do not have to wait until something fails but instead can be detected and handled beforehand in order to avoid downtime.
These services could range from monitoring and maintenance, to technical support and network management.
Cybersecurity
Phishing, ransomware, malware sites, hijacked accounts, virus, and many more attacks constitute the dangers for today’s organizations. Benson Communications assists organizations in establishing different levels of protection for their IT infrastructure through managed antivirus, network security, firewall management, security patches, Microsoft 365 security, and employee-focused security.
Network Infrastructure
Your network touches almost every corner of your business. Benson Communications creates, implements, maintains and upgrades the business network infrastructure including switches, cabling, wireless networks, routers, firewalls and other related equipment. We can help businesses make their networks more reliable, secure, efficient and fast while looking ahead to future needs.
Business Wi-Fi
Wi-Fi is becoming increasingly necessary for workers, clients, portable gadgets, cloud apps, security systems, and other connected tech. With the support of Benson Communications, companies can get access to their own Wi-Fi network that will perform better.
Managed Routers and Firewalls
Business router is not only the equipment which connects your business to the internet. Managed routers and firewalls will ensure security for your business network, priority of certain traffic, reliability and visibility of any network issues. Benson Communications provides you with managed networking services in order to maintain these devices properly.
Microsoft 365 and Cloud Services
Cloud technology has transformed business communication and collaboration. Benson Communications helps businesses get help for their Microsoft 365 and other cloud solutions, such as email, accounts management, security, set up, migration, etc.
Business Telephone and VoIP Solutions
In today’s business world, communication systems may comprise desk phones, mobile apps, voicemail to email conversions, auto-attendants, call routing and many more. Benson Communications assists companies with incorporating reliable communication solutions into their technological setup.
Computer Support and Repair
Tech issues can arise from time to time. In such cases, Benson Communications will handle troubleshooting, repair, configuration, upgrading and technical support services for corporate PCs and other equipment.
This is done remotely or onsite as needed.
Website and Online Services
Benson Communications also assists organizations in building their presence online through such things as website design, hosting, domain management, website maintenance, and more.
Data Backup and Disaster Recovery
Data security should be at the top of your priorities in a technology strategy. Computer failures, server failures, hardware damage, and file deletion are common issues. Ransomware, theft, storms, fire, and other unforeseen occurrences may have an effect on your business. However, there is no IT or cybersecurity solution that would completely remove all potential threats. This is the reason why Benson Communications highly advises having a backup of business-critical data. Having a solid backup and recovery plan will help your business recover from any incidents.
Who We Serve
We at Benson Communications have partnered with numerous clients of varying scales and industries. Our clientele consists of small-to-medium enterprises, professional firms, municipalities, hospitality companies, retail outlets, nonprofit organizations, and many other types of organizations that rely heavily on technology to run their businesses.
Different organizations have varying requirements. A small professional office may require secure Microsoft 365, reliable data backup, cybersecurity, and timely computer support. On the other hand, a large firm may require managed networks, wireless access points, firewall, server, remote connection, business continuity planning, etc.
Our primary aim is to recommend technologies to organizations according to their needs rather than pushing one solution to all our customers.
Serving Syracuse and Northern Indiana
Headquartered in Syracuse, Indiana, Benson Communications supports clients in Northern Indiana. Being locally headquartered, we are able to blend remote technical support with on-site service in instances where having a person on-site is necessary. We know that companies need technology partners that are available, reliable, and familiar with their systems. Our clients are not just another account number in the national support center. Our goal is to build long-term business relationships and become a technology resource for our clients.
Why Businesses Choose Benson Communications
05
Over 25 Years of Experience
Since 2000, Benson Communications has been providing our clients with technological assistance.
It has seen a lot of developments in the world of business computing, networking, internet connectivity, cybersecurity, cloud technology, communication, and information security.
06
The Importance We Attach to Backup
Technology evolves rapidly; however, there is one aspect that has not changed at all:
It is your business information that should be backed up.
No matter what kind of computers, servers, anti-virus programs, firewalls, or cloud storage services you use, you are at risk of losing critical data.
That is the reason we consider backup and disaster recovery an essential part of business technology.
07
Experience in Real-World Technology
We do more than suggest products.
Benson Communications assists customers in assessing the current technology, identifying wasteful spending, ensuring reliability, installing additional infrastructure, providing cybersecurity, and developing a customized solution to fit their business.
From replacing single computers to installing an entirely new corporate network, wireless systems, cybersecurity management, network infrastructure in several buildings, Microsoft 365 environments, and data backups, our projects are varied.
For us, the best technology solution is the one that keeps functioning smoothly for our clients long after the installation.
08
The Right Technology to Scale Your Business
Company's technology requirements almost never stay the same.
Companies hire more people, expand to new locations, introduce additional applications, purchase computers and phones, invest in additional security, utilize cloud services and other technologies.
At Benson Communications, we assist our customers in planning for the future of their technology.
It might include increasing the network capacity, providing cybersecurity, introducing cloud services, updating the hardware, providing remote access capability, or developing a managed IT solution.
Benson Communications at a Glance
Company: Benson Communications
Founded: February 2000
Headquarters: Syracuse, Indiana
Service Area: Syracuse and communities throughout Northern Indiana
Primary Services: Managed IT services, cybersecurity, data backup and disaster recovery, networking, business Wi-Fi, managed routers and firewalls, Microsoft 365, cloud services, business communications, computer support, and website services
Phone: 574-528-6118
Talk With Benson Communications
From managed IT services to cybersecurity solutions, from data backup solutions to network improvements, from Microsoft 365 support to building an entire technology infrastructure for your business, or solving any current IT issue you may have, Benson Communications has you covered.Speak to Benson Communications today about the technology requirements of your business and see how we can assist you with making your technology more secure and manageable.